Unpaid or short-paid work orders
Providers report completing work orders that went unpaid or were paid short, sometimes after the buyer approved the work.
Field Nation complaints · Reviews · Lawsuit status
A plain summary of public reviews, the complaints members bring to this investigation, and where things stand legally. General information, not legal advice.
Reviews
Provider-oriented sources report recurring concerns, while buyer-oriented sources are considerably more positive. Both are disclosed because credible investigations test competing evidence instead of cherry-picking it.
2.2 / 5
10 reviews · 80% one-star
Very negative, but a small and self-selected sample.
4 complaints
Three-year public window
Low volume; company responses and resolutions also matter.
≈ 3.7 / 5
≈ 4,400 reviews
Mixes software problems with payment and support complaints.
4.3 / 5
≈ 3,000 ratings
Overall positive; negative examples are not the platform-wide result.
Figures are snapshots from public review pages and change over time. See the class action statistics page for what members have reported directly.
Complaints
These are allegations from members' own accounts. They have not been verified by a court or regulator.
Providers report completing work orders that went unpaid or were paid short, sometimes after the buyer approved the work.
Members describe fees and deductions they say weren't clearly disclosed before the work was done.
Providers and buyers describe dispute processes that ended without a remedy, or with a decision they couldn't appeal.
Some members report accounts being suspended or deactivated while payment questions were still open.
Lawsuit status
No lawsuit has been filed and no settlement exists. This site is an independent investigation: providers and buyers are gathering records, filing state attorney general complaints, and coordinating individual claims so a filing decision can be made on real evidence.
Read the case summary and settlement timeline for the five stages, or see how the investigation works.
What you can do