An allegation is an unverified statement about someone's conduct — including a provider's own account before exhibits are matched to it. A verified record is a document issued by a court, regulator, or agency, or a company's own published document. Tier A and B material is stated as fact with a citation; Tier C and D material is always introduced as reported or alleged.

As sample data about sentiment, not as evidence of any specific act. Scores are recorded with the platform, the review count, and the snapshot date, and positive buyer-side sources are shown alongside negative provider-side sources so the contrast is visible rather than filtered.

By what the order actually did, with its date and precedential status. A nonprecedential disposition is described as such. A decision compelling arbitration is not described as a ruling on the underlying merits.

Each stated fact must map to at least one exhibit in the source record: accepted work order, payout ledger line, fee statement, platform timestamp, support ticket, or bank record. Facts without an exhibit stay labelled unsupported.

Because an exhibit index is only useful if it shows what was recorded and when. Entries can be added but not edited or deleted from the site, so the sequence of documentation is preserved.

Every figure carries a research cutoff date. Dynamic sources are archived at the time of capture and rechecked before any figure is republished or included in a filing.

Scraped personal data, contact details of review authors, third-party customer information, credentials, and any submission made in another person's name.

Submit the correction through the intake form with the specific claim, the document that contradicts it, and its date. Corrections that change a stated fact are applied and the change is recorded in the audit trail for that item.